Frequently Asked Questions (FAQ)

Welcome to iMini's comprehensive FAQ section. Find answers to the most common questions about our AI-powered tools and services. If you can't find what you're looking for, please contact our support team.

General Questions

What is iMini?

iMini is the world's first All-In-One super iMini that revolutionizes how you work with artificial intelligence. Unlike traditional LLMs that only provide text responses, Super iMini integrates multiple AI capabilities and tools into one powerful platform.

How do I get started with iMini?

Getting started is simple:

1. Sign up for a free account (opens in a new tab)
2. Explore our feature overview
3. Try our tools and discover what works best for your needs
4. Upgrade to a premium plan for unlimited access

What AI models does iMini support?

iMini offers multiple intelligent chat modes including Super iMini Flash, and Super iMini Pro, with powerful tool capabilities for web reading, content summarization, and data analysis.

Is my data secure with iMini?

Yes, data security is our top priority. We implement enterprise-grade security measures, encrypt all data in transit and at rest, and never use your personal data to train AI models. Read our Privacy Policy for detailed information.

Chatbot Questions

What makes iMini's Chatbots different from other AI assistants?

iMini's Chatbots offer several unique advantages:

• Long Context Memory: Maintain context across extended conversations
• Seamless Experience: Fluid, natural conversations without interruptions
• All-in-One Platform: Access multiple AI capabilities in one interface
• Smart Model Selection: Automatic recommendation of the best model for your task

How long can my conversations be with iMini Chatbots?

iMini supports extended conversations with long context memory. Depending on the AI model you're using, conversations can span thousands of messages while maintaining context and coherence throughout the entire discussion.

What types of tasks can iMini Chatbots help with?

Our chatbots excel at:

• Content Creation: Writing, editing, and brainstorming
• Research and Analysis: Data analysis and research assistance
• Coding and Development: Programming help and code review
• Business Tasks: Email drafting, planning, and strategy
• Learning and Education: Tutoring and explanation of complex topics
• Creative Projects: Story writing, idea generation, and creative problem-solving

Can I customize the chatbot's personality or behavior?

Yes, you can guide the chatbot's responses through conversation context and specific instructions. While you can't permanently customize personality settings, you can establish preferred communication styles and approaches within each conversation.

Are there usage limits for chatbots?

Usage limits depend on your subscription plan:

• Free Plan:

  • 20 Rounds AI Chat/day
  • Limited access to Super iMini flash, Super iMini pro models
  • 1 Logged-in Device Max

• Pro Plan:

  • 2000 credits monthly
  • Unlimited AI Chat with iMini Intelligent Decision-Making: Dynamically allocates advanced models like Gemini 2.5 Pro, GPT 5, Grok 4, Claude Opus 4.1 etc to answer questions appropriately
  • Far more Super Agent effects and usage times than similar products
    • Deep Research ≈6 times
    • AI Slides ≈6 times
    • AI Docs ≈6 times
    • AI Image ≈20 times
    • AI Video ≈3 times
  • iMini super AI Agent: iMini pioneers auto super AI agent. One portal for all needs. Supports slides creation, in-depth research, AI documentation, and more. Serving as your all-round AI assistant.
  • 2 Logged-in Devices Max

• Max Plan:

  • 20000 credits monthly
  • Unlimited AI Chat with iMini Intelligent Decision-Making: Dynamically allocates advanced models like Gemini 2.5 Pro, GPT 5, Grok 4, Claude Opus 4.1 etc to answer questions appropriately
  • Far more Super Agent effects and usage times than similar products:
    • Deep Research ≈60 times
    • AI Slides ≈60 times
    • AI Docs ≈60 times
    • AI Image ≈200 times
    • AI Video ≈30 times
  • iMini Super AI Agent: iMini pioneers auto AI agent. One portal for all needs. Supports slides creation, in-depth research, AI documentation, and more. Serving as your all-round AI assistant.
  • 4 Logged-in Devices Max

Slides Creator (PPT Agent) Questions

How does iMini's Slides Creator work?

Simply describe your presentation topic and requirements, and our AI will generate a complete, professional presentation including:

• Structured Content: Logical flow with clear sections and key points
• Professional Design: Consistent formatting, colors, and layouts
• Visual Elements: Charts, diagrams, and visual enhancements where appropriate
• Multiple Formats: Export to PowerPoint, Google Slides, or PDF

What types of presentations can Slides Creator make?

Slides Creator can create presentations for any purpose:

• Business Presentations: Sales pitches, quarterly reviews, strategy presentations
• Educational Content: Lectures, training materials, student presentations
• Marketing Materials: Product launches, campaign presentations, brand showcases
• Academic Presentations: Research findings, thesis defenses, conference talks
• Personal Projects: Event planning, hobby presentations, family slideshows

How long does it take to create a presentation?

Most presentations are generated within 3-10 minutes, regardless of complexity. This includes:

• Content research and organization
• Professional design application
• Visual element integration
• Final formatting and optimization

Can I customize the design and branding of my presentations?

Yes! You can:

• Specify Brand Colors: Include your brand colors in the request
• Choose Design Styles: Select from professional, creative, academic, or corporate styles
• Add Logos: Request logo placement and branding elements
• Customize Layouts: Specify preferred slide layouts and structures
• Modify Content: Edit and refine generated content to match your needs

What file formats can I export my presentations to?

Slides Creator supports multiple export formats:

• PowerPoint (.pptx): Full compatibility with Microsoft PowerPoint
• PDF: High-quality PDF for sharing and printing

Can I edit the presentations after they're created?

Absolutely! Generated presentations are fully editable:

• Content Editing: Modify text, add or remove slides, restructure content
• Design Changes: Adjust colors, fonts, layouts, and visual elements
• Collaboration: Share with team members for collaborative editing
• Version Control: Save multiple versions and track changes

How many slides can Slides Creator generate?

Slides Creator can generate presentations of various lengths:

• Short Presentations: 5-10 slides for quick overviews
• Standard Presentations: 15-25 slides for comprehensive topics
• Extended Presentations: 30+ slides for detailed training or academic content
• Custom Length: Specify exact number of slides needed

Deep Research Questions

What is Deep Research and how does it work?

Deep Research is an AI-powered research assistant that conducts comprehensive research on any topic by:

• Multi-Source Analysis: Searching across academic papers, news, websites, and databases
• Intelligent Synthesis: Analyzing and combining information from multiple perspectives
• Credible Sourcing: Filtering for reliable, authoritative sources
• Comprehensive Reports: Generating detailed, well-structured research reports
• Real-Time Data: Accessing current information and latest developments

What types of research can Deep Research help with?

Deep Research excels at various research types:

• Academic Research: Literature reviews, thesis research, scholarly analysis
• Business Intelligence: Market research, competitor analysis, industry trends
• Investment Research: Company analysis, market opportunities, due diligence
• Policy Research: Regulatory analysis, policy implications, compliance requirements
• Medical Research: Treatment options, clinical studies, health information
• Technical Research: Technology trends, innovation analysis, product research

How accurate and reliable is the research?

Deep Research ensures high accuracy through:

• Source Verification: Automatic filtering of unreliable or biased sources
• Cross-Referencing: Verifying information across multiple credible sources
• Citation Tracking: Providing specific citations and references for all information
• Fact-Checking: Cross-validating claims and statistics
• Expert-Level Analysis: AI analysis comparable to professional research standards

How long does a research session take?

Research completion times vary by complexity:

• Simple Topics: 5-10 minutes for basic research
• Standard Research: 15-30 minutes for comprehensive analysis
• Complex Topics: 30-45 minutes for in-depth, multi-faceted research
• Specialized Research: Up to 60 minutes for highly technical or niche topics

Can I request specific types of sources or focus areas?

Yes! You can customize your research by specifying:

• Source Types: Academic papers, news articles, government reports, industry publications
• Time Periods: Recent developments, historical analysis, specific date ranges
• Geographic Focus: Regional, national, or global perspectives
• Industry Focus: Specific sectors, markets, or professional areas
• Depth Level: Overview, detailed analysis, or expert-level research

What format do I receive the research results in?

Deep Research provides results in multiple formats:

• Executive Summary: Concise overview of key findings
• Detailed Report: Comprehensive analysis with full citations
• Key Points: Bullet-point summaries of main insights
• Source List: Complete bibliography with links to original sources
• Visual Elements: Charts, graphs, and infographics when relevant

Can I use Deep Research results for academic or commercial purposes?

Yes, with proper attribution:

• Academic Use: Perfect for research papers, theses, and academic projects
• Commercial Use: Suitable for business reports, market analysis, and strategic planning
• Citation Required: Always cite sources provided in the research report
• Original Analysis: The AI's synthesis and analysis can be used with attribution to iMini
• Compliance: Ensure compliance with your institution's or organization's citation requirements

Tools and Features Questions

What creative tools does iMini offer?

iMini provides a comprehensive suite of creative tools:

• Text to Image: Generate custom images from text descriptions
• Text to Video: Create professional videos from written concepts
• Images to Video: Transform static images into dynamic video content
• Images to Image: Enhance and transform existing images with AI

Can I use iMini tools for commercial purposes?

Yes! All content created with iMini tools can be used for commercial purposes:

• Generated Images: Full commercial rights to AI-generated images
• Created Videos: Commercial use of AI-generated video content
• Presentations: Business use of generated presentations
• Research Reports: Commercial application of research findings (with proper citations)
• Enhanced Images: Commercial use of AI-enhanced or transformed images

How do I get better results from iMini tools?

Follow these best practices:

• Be Specific: Provide detailed descriptions and requirements
• Include Context: Explain the purpose and intended audience
• Specify Style: Mention preferred styles, formats, or approaches
• Iterate and Refine: Use initial results to guide improvements
• Experiment: Try different approaches to find what works best

Subscription and Billing Questions

What subscription plans does iMini offer?

iMini offers flexible subscription options:

• Free Plan:

  • 20 Rounds AI Chat/day
  • Limited access to Super iMini flash, Super iMini pro models
  • 1 Logged-in Device Max

• Pro Plan:

  • 2000 credits monthly
  • Unlimited AI Chat with iMini Intelligent Decision-Making: Dynamically allocates advanced models like Gemini 2.5 Pro, GPT 5, Grok 4, Claude Opus 4.1 etc to answer questions appropriately
  • Far more Super Agent effects and usage times than similar products:
    • Deep Research ≈6 times
    • AI Slides ≈6 times
    • AI Docs ≈6 times
    • AI Image ≈20 times
    • AI Video ≈3 times
  • iMini Super AI Agent: iMini pioneers Super AI agent. One portal for all needs. Supports slides creation, in-depth research, AI documentation, and more. Serving as your all-round AI assistant.
  • 2 Logged-in Devices Max

• Max Plan:

  • 20000 credits monthly
  • Unlimited AI Chat with iMini Intelligent Decision-Making: Dynamically allocates advanced models like Gemini 2.5 Pro, GPT 5, Grok 4, Claude Opus 4.1 etc to answer questions appropriately
  • Far more Super Agent effects and usage times than similar products:
    • Deep Research ≈60 times
    • AI Slides ≈60 times
    • AI Docs ≈60 times
    • AI Image ≈200 times
    • AI Video ≈30 times
  • iMini Super AI Agent: iMini pioneers auto super AI agent. One portal for all needs. Supports slides creation, in-depth research, AI documentation, and more. Serving as your all-round AI assistant.
  • 4 Logged-in Devices Max

Can I upgrade or downgrade my plan anytime?

Yes, you can change your subscription plan at any time:

• Instant Upgrades: Immediate access to enhanced features
• Flexible Downgrades: Changes take effect at the next billing cycle
• Prorated Billing: Fair pricing adjustments for plan changes
• No Penalties: No fees for changing subscription levels

Do you offer refunds?

We offer a satisfaction guarantee:

• 7-Day Money-Back: Full refund within 7 days of subscription
• Pro-Rated Refunds: Partial refunds for unused subscription periods
• Fair Usage: Refund policies apply to normal usage patterns
• Contact Support: Reach out to discuss any billing concerns

Technical Support Questions

What browsers and devices does iMini support?

iMini works on all modern platforms:

• Web Browsers: Chrome, Firefox, Safari, Edge (latest versions)
• Mobile Devices: iOS and Android through web browsers
• Operating Systems: Windows, macOS, Linux
• Tablets: Full functionality on iPad and Android tablets

What should I do if I encounter technical issues?

If you experience problems:

1. Check System Status: Visit our status page for known issues
2. Clear Browser Cache: Refresh your browser and clear cache
3. Try Different Browser: Test with an alternative browser
4. Contact Support: Use our support channels
5. Community Forums: Check our community forums for solutions

How can I provide feedback or suggest new features?

We welcome your input:

• Feature Requests: Submit suggestions through our feedback form
• Bug Reports: Report issues via our support channels
• Community Forums: Discuss ideas with other users
• Beta Testing: Join our beta program for early access to new features
• Direct Contact: Reach out to our product team with detailed suggestions

Is there an API available for developers?

API access is available for Enterprise customers:

• REST API: Full programmatic access to iMini features
• Documentation: Comprehensive API documentation and examples
• Rate Limits: Generous limits for enterprise applications
• Support: Dedicated technical support for API integration
• Custom Integration: Tailored solutions for specific use cases

Getting Help

How can I contact iMini support?

Multiple support channels are available:

• Help Center: Browse our comprehensive documentation
• Live Chat: Real-time support during business hours
• Email Support: Detailed assistance via email
• Community Forums: Peer-to-peer help and discussions
• Video Tutorials: Step-by-step guides and tutorials

What are your support hours?

Our support team is available:

• Live Chat: Monday-Friday, 9 AM - 6 PM (UTC+8)
• Email Support: 24/7 with response within 24 hours
• Community Forums: 24/7 community-driven support
• Emergency Support: Available for Enterprise customers

Do you offer training or onboarding?

Yes, we provide comprehensive learning resources:

• Getting Started Guide: Step-by-step introduction to iMini
• Video Tutorials: Detailed walkthroughs of all features
• Webinars: Regular training sessions and Q&A
• Enterprise Onboarding: Dedicated onboarding for large teams
• Custom Training: Tailored training programs for specific needs

Special Notice

Abnormal Usage Patterns

To maintain a fair service environment, the following usage patterns may be considered abnormal:

• Malicious Refund Behavior: Requesting refunds after exhausting all credits or using most of the services
• Account Abuse: Creating multiple accounts to obtain free quotas or bypass usage limits
• Resource Over-consumption: Excessive use of services in a short period, beyond normal usage scope
• Content Violations: Using services to generate illegal, harmful, misleading, or copyright-infringing content
• Technical Abuse: Attempting to hack, reverse engineer, or bypass system security measures
• Commercial Resale: Unauthorized resale of iMini services as third-party services
• Automation Abuse: Using bots or automated tools to make large-scale service API calls
• False Information Dissemination: Intentionally using services to generate and spread false or misleading information
• Malicious Competition: Usage behaviors aimed at damaging iMini's reputation or service quality
• Terms of Service Violations: Any behavior that violates our terms of service and user agreements

We reserve the right to suspend or terminate accounts if such behaviors are detected. If you have any questions, please contact our support team.

Still have questions? Visit our support page or join our community forums (opens in a new tab) to get help from our team and other iMini users.